Great customer service, will bring my car back for all its fixins!
While vacationing in Williamsburg, my transmission began to go. I had no choice but to get it fixed before making the 200+ mile drive home. Another AAMCO was closer to me. I went there first and I was frustrated that the other AAMCO turned me away b/c they were too busy. But I'm glad they did b/c I found Judson, Chris and the AAMCO on W Mercury Blvd. They were very accommodating and I think did all they could to turn the job around as quickly as possible since I was from out of town. They told me they would call me by a certain time with updates, AND THEY DID. They gave me an estimate of when the work would be done, AND THEY MET IT. The truck made it home fine and I waited another month to write this review to ensure the rebuilt transmission would perform. About 1000 miles on it and no problems. In an otherwise unfortunate situation, I felt fortunate to find this shop. Thank you, Judson and Chris, especially for your hospitality and customer service. You minimized the worry and discomfort in what could have been a painful situaiton.
Had a very good experience using their services.Chris and Judson were very helpful! I would use their services again.This was my first time and I will go there again if I need this service again!
Simply put...they're a class act all the way around! Top date, they have repaired two of my vehicles and I'm extremely pleased with their work.
Just got home with my baby's newly rebuilt transmission and she drove beautifully the whole way from Mercury to Yorktown! Judsen and Chris were wonderful through the process and they came highly recommended by another in their industry. They explained the cost and expectations clearly and thoroughly. They take great pride in their team and work. They made me feel very comfortable about getting such a major job done. I won't be taking her anywhere else again. Thanks guys!
I had the pleasure of speaking with Judson on the phone. The minute we started conversing, i felt that it was going to be a very refreshing interchange. They knew exactly what the problem was and the cost for the work blew my mind. Very reasonable! Customer service and care is extremely important in these critical times and i'm happy i decided to go with Aamco. Thank you again!!